Return Policy

Return Policy

Your satisfaction is always our top priority.  We work with our vendor partners to guarantee the quality of our products and we want you to be completely satisfied with your purchase.  If for any reason you are not completely satisfied with your purchase, we will be happy to facilitate an exchange to ensure your complete satisfaction.

We always strive to make the Return and Exchange process as easy and hassle-free for you as possible. The process is very simple, please be sure to pack the item securely using as much of the original packing material that was left. Please note that we do not accept COD shipments.  Please use carriers that offer delivery notification such as UPS, USPS, DHL or FedEx.  Using one of these carriers will make shipment tracking possible.  Please be sure to insure the package for full value of the merchandise.   Please contact us should you have further questions.

Exchanges

If you are not fully satisfied with your purchase, we will be happy to facilitate an exchange for you. Please return the item to us within 30 days of purchase and you will not be charged restocking fees, provided the item is in NEW (unused, untested and resalable) condition.  If an item is defective, it can be returned for an exchange within 30 days of purchase.

Return Conditions

Items must be returned in NEW (unused, untested, and resalable) condition.

Restocking Fees

There is no restocking fee for returns of unused and untested items returned within 30 days. This means that an item must be in sellable as new condition.   We reserve the right to refuse to issue credit for any item that has been used, misused or damaged. We also reserve the right to charge a restocking fee of up to 50% on returns used or damaged products. The restocking fee may be waived if you place a replacement order of equal or greater value at our online store at the time of return, not necessarily for the same item.

Refunds

Product Refunds - To qualify for a refund, our Return Conditions and Return and Exchange Instructions must be followed.  If our steps are not followed, a refund will be issued in accordance with the condition of the returned merchandise.

Shipping Refunds - Shipping charges on returns are not refundable. We do not offer refunds for shipping charges, including but not limited to domestic Ground, Express or International shipping. Please be advised that we are unable to refund any fees imposed by an entity other than Everything Home Party, such as customs or brokerage fees.

Manufacturing Defects

Items with manufacturing defects must returned in accordance with the Warranty terms after our 30 day return window has passed.

Return and Exchange Instructions

Pack the item securely using as much of the original packing material that was left. Please note that we do not accept COD shipments. Please use carriers that offer delivery notification such as UPS, USPS, DHL or FedEx. Using one of these carriers will make shipment tracking possible. Please be sure to insure the package for full value of the merchandise. You will get a notification as soon as the return has been processed.

All returns are processed within 10 business days of the receipt of returned merchandise. Refunds, when applicable, will be issued as soon a possible, no more than 10 business days. Credit card companies vary in their processes of posting credits back to your account.